Natural Resources Canada
Government of Canada

NRCan Library - Ottawa (Earth Sciences)

Document Delivery




Document Delivery and Interlibrary Loans

The NRCan Library - Ottawa (Earth Sciences) provides document delivery/interlibrary loan service to libraries. Individual clients may order photocopies of items held in our collection, but, are asked to request loans through their public/school/workplace library.



Access for libraries

ISO ILL Compliant Systems

The ISO ILL Protocol (ISO 10160/10161) supports two transport methods: TCP/IP and e-mail. Our connection details:

TCP/IP    ca.vdxhost.com:1161

ISO E-Mail requests  CAVHISO@vdxhost.com

GENERIC SCRIPT

We can accept properly formatted Generic Script Messages (GSM) via e-mail at: cavhgsm@vdxhost.com

When sending us a request, requesters should use our NUC code: OOG

ZPORTAL clients

ZPORTAL users can access ZPORTAL at http://ca.zportal.vdxhost.com/

For general inquiries, please email us.



Access for individuals

Telephone: (613) 996-1604
Fax: (613) 943-8742
E-mail
Address:

NRCan Library - Ottawa (Earth Sciences)
601 Booth, Room 350
Ottawa, Ontario, Canada
K1A 0E8



Commitment to service

Our Document Delivery/Interlibrary Loans Service is committed to filling every request within three days (or four hours for urgent service) provided that the item is available and properly cited. Requests are processed during business hours, 8:30 a.m to 4:00 p.m. Eastern Time, Monday to Friday.



Material not available for loan

Please note that the following material will not be lent:

  • Geological Survey of Canada Open Files
  • Pre-1900 and Rare Books
  • Reference Material
  • Periodicals


Copyright

The NRCan Library - Ottawa (Earth Sciences) operates under the licence negotiated by the Treasury Board of Canada with Access Copyright (formerly CanCopy) and the Société québécoise de gestion collective des droits de reproduction (COPIBEC).

http://ess.nrcan.gc.ca/esic/docudel_e.php